Ping Monitor Overview
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Quick Start Guide
Product Brief
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System Requirements
Operating System: Windows 2003, 2008, or 2008 R2 with the latest service pack
A Network Monitor object is a unique IP address. A monitor is a single test or metric of that object. For example, a Windows machine, represented by a single IP address, might have many monitors, with each monitor returning data about a different performance metric for that machine.
Minimum requirements
- 1 GHz CPU
- 2 GB memory
- 5 GB free disk space (1)
Notes
1 Disk consumption is noted per year for a normal installation with the described number of objects and monitors
2 Kaseya recommends that Network Monitor be installed on a 1+0 Raid array with at least 4 GB of RAM for best possible report generation performance
3 Kaseya recommends that you run the Network Monitor installation on a dedicated machine.
Network Monitor comes with its own database.
Browsers supported
- Microsoft Internet
- Explorer 7.0 or newer
- Opera 9.0 or newer
- Firefox 3.5 or newer
The following features must be enabled in your browser settings.
- Accept third party cookies
- Javascript enabled
Cookies are required to keep track of the user session. Java scripts are used by the web interface and must be enabled.
If you aren’t watching your key system devices, how do you find out when they are down?
The Kaseya Ping Monitor allows you to be more proactive in your monitoring of key system resources. Don’t wait for users to notify you that they can no longer get their job done because a system is down. By the time a user notifies you, many more people are affected by the outage. When you find out first, you can correct the problem quicker minimizing the number of affected users.
The solution is completely agentless – which means once you install the server, there is nothing else to install. The server itself it gathers all of the information into a single store charting the statistics over time.
What do you need to track all of your device statuses? The solution is 100% web based and works on all of the popular browsers.

No Monitoring

With Monitoring
Features
Ping Monitor Free Tool - Network Monitor Server
The server installs in minutes and is up and running. Add users to log into the tool and give them access to the devices they can watch. Configure the alert emails and you are ready to go.
Network Discovery – Discover Objects on the network
Setup the network discovery to add objects to the Ping Monitor. It will discover all IP addresses that respond within the address range provided
Add Objects – Manually and via external files
You can also manually add objects from entering the IP Address or upload from a file. The objects are organized by network and by type of device.
ICMP Ping Monitor
As you add new objects, they automatically are assigned the Ping Monitor. It tracks the ping round trip times & packet loss. Devices that are up are “Green” and down are “Red”.
Dashboards
Show the top items of interest, current status, and toplists of information
Reports
Detailed reporting of the downtime history configurable across custom date ranges.
Ping Monitor Specific
Properties
- Timeout - Largest round trip time in milliseconds the monitor waits for the ping packet to return from the host.
- Packet loss - Max packets lost when transmitted to the host. Specified in percent of total sent packages.
- Alt. IP - Secondary IP to test. The monitor can ping an alternative IP number in the same test.
- Include trace - Select option to include a trace route log in alarm message.
- Packets to send - The number of packets to send each test. A higher value yields a more exact packet loss and round trip time value.
- Max hops - Max number of trace route hops that are performed while in Alarm state. Defaults to 255.