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Certification Exam

Put yourself and your company in position to utilize Kaseya to its full potential.

Leveraging the entire Kaseya platform can save time, effort and money allowing you to focus on more strategic goals.

Kaseya Certification Exam

The Certification exam evaluates both your understanding of the concepts and your readiness as a practitioner in a two-step examination process:

Theory: Multiple-choice questions measure competence in Kaseya concepts.
Practice: Hands-on, real-world problems measure competence as a practitioner and readiness to assume administrator roles using Kaseya.

Certification tests are available 24x7 during the 91 days of your program.

Kaseya Product Review

The Four-Step Review Reinforcement process is utilized in all Kaseya University Educational programs insuring that your newly gained knowledge is long lasting and is ready to be applied. Here is a summary of the four steps:

Step 1: Back to the Basics!
Streaming videos expose you to some of the most important functionalities in each module through real-world scenarios.

Step 2: Hands On!
Interactive, simulated videos invite you to play a more active role in your review process by clicking and entering data.

Step 3: Practice Makes Perfect!
Virtual environments provide you with five dedicated virtual machines and a shared Kaseya server to practice what you have reviewed.

Step 4: Mastering the Concepts!
A book chapter per module provides you with all of the detailed functions in Kaseya and a self-assessment quiz helps you evaluate yourself.


Access to immediate Priority Support

Successfully going through the rigor of the certification exam, demonstrates a higher level of comprehension to operate and administer the Kaseya product offering. In return for this investment, we are happy to offer a higher level of support to your company related to the subject matter for which certification has been achieved. Benefits associated with priority support include:
  • Tickets are submitted directly to the Kaseya specialist (level 2) for handling
  • Tickets are responded to and handled at a priority level just below Severity 1 issues
Please refer to the Kaseya Support Policy for SLA details


For more information or to schedule your certification contact your sales rep.

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