Kaseya Africa cloud adoption beats expectations
[Johannesburg, 6 May 2011] -
[Johannesburg, 6 May 2011] -
In the three months since Kaseya launched its local cloud SaaS platform, hosted by Vodacom business, expectations of adoption have been well and truly beaten, says Garth Hayward, Regional manager Africa for Kaseya.
Initial indications are that Kaseya's cloud offering is being adopted roughly 200% faster than initially estimated. In addition, it has been adopted by not only the small micro service providers, but right through to large enterprise customers. Kaseya initially believed it would be mostly adopted by the smaller capital deprived IT service organisations.
“We knew that smaller companies wanted to simplify and negate the perceived risk of their ownership model for Kaseya, but we didn't foresee was just how popular this platform would prove itself to be in such a short space of time, or the breadth of companies that would adopt it,” explains Hayward.
The platform's ease of use and multiple applications is also clearly illustrated through the fact that most IT service management customers upgrade the amount of end point licences to more than double that of the initial purchase within the first two months of subscribing to the platform.
Continues Hayward: “That shows us that for these IT service management organisations, their engagement with the Kaseya SaaS platform starts as a tentative step into the testing, formalising and automation of their offering to rapid total adoption across all the end points they manage. Sure there is the fact that the platform frees up a huge amount of resources, allowing them to grow the end points they manage without taking on or trying to find additional staff, but we expect to see that result and increase in demand for end point licences coming through later this quarter.”
Kaseya's cloud model is well priced and its ability to offer companies in Africa impressive agility for growth is a factor that has influenced the popularity of the platform. Prospective customers can start with as little as a single end point, and pay for that on a monthly basis, right through to signing up for an annual contract for thousands of end points.
The product comes configured with the basics so companies are able to use the platform immediately, without an investment in changes or refinements.
Customers mostly use the platform for IT asset management, remote control, live connect, auditing hardware and software licences, monitoring and alerting and, of course, automated remediation, patch management and trouble ticketing. It also caters for Apple, Linux and Windows-based endpoints. All training is catered for via self-based CBTs, online live sessions or classroom-based sessions out of Johannesburg. This ensures that companies are getting the value out of the system they require.
About Kaseya
Kaseya is the leading global provider of IT Systems Management software. Kaseya’s solutions empower everyone –– from individual consumers to large corporations and IT service providers –– to proactively manage and control IT assets remotely, easily and efficiently from one integrated Web-based platform. Kaseya’s solutions are trusted by IT service providers and a wide variety of industries including: banking, consumer packaged goods, education, financial services, government, healthcare, military, real estate, retail and transportation. The company is privately held and based in Lausanne, Switzerland with 32 offices in 18 countries. To learn more, please visit http://www.kaseya.co.za/.
Garth Hayward
Kaseya
garth.hayward@kaseya.com+27 11 510 0325
